Skip to Main Content
Culture & Recreation
I’m Looking For
City of McKinney Utility Bills
The Water Billing Department bills city residents for the following services. Services are billed in a combined monthly statement.
Trash (residential customers inside city limits only)
Online Access and Payment
Access your account online
to make payments or view account information.
Request / Change Service
Requests for service (
new / move / cancel
) must be submitted in writing, either
or in our office.
Frequently Asked Questions (FAQs)
Have questions? Remember to visit our convenient
Frequently Asked Questions
Is your contact information up to date?
Please ensure that your current phone number, email and mailing address are reflected
on your account.
Manage Account Online
Due Dates & Billing Cycles
Emergency Water Shutoff
Financial Assistance Program