Payment Options

Location Change January 16

On January 16, the Water Billing Department will relocate to 210 N. Tennessee St., half a block south of the current location on the same side of the street. The 24 hour drive-through drop box will still be located at the previous location - 222 N. Tennessee St.

Pay Your Bill Your Way

 
Bill Pay Options
Bank Draft Automatic payment from your checking account on the bill's due date. Set it and forget it - no credit card expiration dates to update!  You must have an activated online account, your bank's routing number, and your checking account number.
Online MasterCard / Visa / Discover. You must have an activated online account. You can choose to make a one-time payment or set up monthly auto-pay on the bill's due date.
Phone Call 972-547-7550 - MasterCard / Visa / Discover.
Mail Send check* or money order to P.O. Box 8000, McKinney, TX  75070
In-person Cash, check*, money order, MasterCard / Visa / Discover.
Monday through Friday, regular business days from 8 a.m. to 5 p.m.
222 N. Tennessee St.  Map
Drop box Check* or money order - open 24 hours a day. Drive-through box is located at 222 N. Tennessee St., on the south side of the building   Map
*Your name must be printed on the check. We do not accept temporary checks.
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